MENTOR COACH CORE MASTERY
The Essential Tools, Methods, and Principles of Mentor Coaching
By David Krueger MD
TABLE OF CONTENTS
SECTION 1. INTRODUCTION: MENTOR COACHING DEFINITION AND SCOPE
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What is Mentor Coaching?
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What Constitutes Core Coaching?
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The Art and Science of Coaching
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The Art: A Creative Conversation
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The Science: A Synthesis of Disciplines
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Contingent Conversation and Powerful Questions
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Coaching vs. Therapy and Counseling
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Coaching vs. Consulting
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Mentor Coaching as a Catalyst for Change
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Problem vs. Possibility
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The Emergence of Mentor Coaching
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The Need for Mentor Coaching
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Understanding the Context
SECTION II. CORE COACHING SKILLS
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What is Unique to Mentor Coaching?
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Coaching from Center
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Creating Value From the Inside Out
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Balancing Doing with Being
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Co-Creating the Relationship
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The Mentor Coach’s Role
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The Client’s Role
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Responding Intuitively
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A Context for Mentoring Change
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Neutrality
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Empathy
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Insight
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Communication and Connection
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4 Maxims of Communication
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4 Steps of Communication
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Recognize Active vs. Passive Positions
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Effective Conversations
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Communicate from a Base of Empathy
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Seek to Understand – Not to Change
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Clarify the Focus and Agenda
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Reflect Back What You Hear
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Listen to Self-Statements
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Acknowledge the Different Roles You Have Adopted
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When Communication Breaks Down, Step Up
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Self-Statements
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Point of Reference and Locus of Authority
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External Authority Phrases
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Limitation Words
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Passive Position to Active Intention
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Passive Positions
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To Challenge a Belief
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SECTION III. CORE COACHING PRINCIPLES AND TOOLS
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Effective Coaching Tools
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Developing Your Unique Voice
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Two Dynamic Coaching Equations
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What To Listen For
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Delivering Powerful Questions
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5 Types of Questions
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Open-Ended vs. Closed-Ended Questions
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A Summary of Listening as Mentor Coaches
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The Basic Mentor Coaching Model
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Specify the Client’s Agenda
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Determine Useful Intervention Moments
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Shift the Perspective
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Frame the Session
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Follow Up
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Strategic Goal Pursuit
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SMART Goals
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Initiatives
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Next Best Action
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Success Insurance for Completing Goals
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11 Steps to Ignite Change
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Basic Tenets of Mentor Coaching
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Choice Architecture
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Coaching Interactions
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Decision Clarification
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Script Specific Behaviors
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Shrink the Change
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Your Undeniable Benefit Statement
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Your Mentor Coach Story
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The Art and Science of Your Mentor Story
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Writing Your Story
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The Story Arc
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How to Get Your Point Across in 30 Seconds or Less
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Objective And Approach
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Group Coaching
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Ethics and Standards
SECTION IV. THE PROCESS OF CHANGE
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The Challenge of Change
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Role of the Mind
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Role of the Brain
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Basic Inquiries for Story Evaluation
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The Psychology of Change
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The Neuroscience of Change
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Principles of Change
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12 Basic Principles for Change and Transformation
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Navigating Transitions
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Fixed vs. Growth Mindsets
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How to Mentor Change: 12 Principles
SECTION V. CO-CREATING AND SUSTAINING SUCCESS WITH CLIENTS
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Structure Positive Focus
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Patterns of New Learning: 4 Phases
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Strategies for Dealing with Change in Challenging Clients
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Avoid Common Mistakes
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Possibility Thinking
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6-Step Action Plan for Achieving Goals
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16-Step Growth Plan
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Elements of Mentoring Successful Change: A Summary
SUPPORTING DOCUMENTS
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Sample of Client Information Sheet
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Example of Client Intake Form
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Professional Coaching Acknowledgment
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Personal Feedback Questionnaire: Building Awareness and Authenticity
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Compromises Inventory
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Compromises Resolution Schedule
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Brand Articulation
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Brand Creation
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Final Brand Statement
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Internal Brand
RELATED ARTICLES
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Information Processing and Communication Facilitation
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Toward Brain Hardware Optimization
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Your Success Map: Mind over Matters Success Strategies
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Relationship Facilitation
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Calibrating Intuition
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Mentalization: A Theory of Mind
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The New Science and Old Art of Visualization